Company Reports Overview

Within the WebPT Outcomes Reports, there are three categories: Company, Patient, and National. This article focuses on Company reports, which track and measure your organization’s trends, patient dissatisfaction, duration of care, pain scale improvement, patient perception, and consistency of questionnaire use throughout treatment. These measures provide a snapshot of your clinic performance and highlight opportunities to improve performance and consistency.

To have accurate and meaningful outcomes data, your clinic must consistently report outcomes at all eligible visits for 60-90 days. This ensures that you have enough completed data sets for reporting.

What is a complete data set in WebPT Outcomes and why does it matter?

Many of the reports, especially those in the Company Reports section, will only show outcomes data for cases with a complete data set. A complete data set is achieved when a patient’s case has a completed OMT for their Initial Examination and Discharge visits. However, if the case has a Progress Note with a completed outcomes survey and the patient was Quick Discharged, the system will convert the Progress Note Survey to a Discharge survey. This ensures a complete data set for patients who self-discharge or are otherwise unable to complete their course of care.

Accessing Company Reports

From the Reports section, select Outcomes Reports.
All Company Reports appear under the Company Reports header.
Once you choose a report, you can customize it using the available actions for filters, sorting, and grouping the data for your preferences. These action options may include date range, therapist, questionnaire, location, diagnosis, physician, payer, litigation, direct access, and employer. These reports display as a PDF when you run them.

Company Reports

Clinic Dashboard	Includes pie chart for patient satisfaction, pie chart for percent of patients meeting goals, breakdown of clinical outcome tools created, and list of top eight referral diagnoses.
Clinical Outcomes Summary	Shows OMTs used and the average score for each. Also shows the individual therapist breakdown for each OMT.
Clinical Outcomes Trending	Displays the current Quarter in comparison to the last quarter. This shows how much improvement patients have demonstrated, on average, for each outcome tool. It also breaks down changes for each individual therapist. Finally, it features a green highlight bar that points to the best results.
Duration of Care	Breaks down the number of patients a therapist has seen. Shows each therapist’s average number of visits, number of patients, and total visits.
Pain Scale Improvement	Provides a per-therapist breakdown of patient pain scale improvement. Note: this report does not factor in the number of patients the therapist has seen.
Patient Perception	Provides various breakdowns of patient satisfaction, including aggregate totals for all therapists and individual therapist totals. Note: This report allows you to reference the total number of patients who responded.
Utilization Details	Shows the number of EMR evals compared to the number of Outcomes initial evals and the completion of care entries for a particular clinic.